A large part of the financial advice process is getting to know you and identifying your individual needs.
Why? Because understanding your unique situation means we can provide you with the best possible advice and financial solutions.
Prior to your first appointment we will send you out an email and a video to introduce ourselves and to outline what we need you to bring along.
Typically this would include an outline of your financial situation and information such as your income, expenses, assets and liabilities as well as any Superannuation statements or Insurance schedules you may have.
If you aren’t able to get this information, we may also ask your permission to make our own enquiries on your behalf.
In doing so, we can make sure all of our advice is completely appropriate for you, and that we leave no stone unturned in our efforts to maximise your ability to reach your goals.
As a Monash Group Financial Planners client, you can expect us to:
Identify
As part of the process, we’ll be discussing what your financial goals are.
That might be as all-encompassing as “Making sure I can maintain my current lifestyle now and forever”, or as straightforward as wanting “To save for my child to go to the school I want them to.”
It can range from “I want a Lamborghini” to “I want to invest some money”.
Seek
Now we know your goals, we need to seek out any issues that may prevent you from achieving them.
In providing expert advice, you get the benefit of our years of experience, knowledge of the changing landscape including upcoming legislative, economic and product changes.
Up to this point is always free of charge.
Design
This is our research phase. We’ll take all the information we have, and identify gaps and opportunities for you to get closer to achieving your goals and with greater certainty.
Next we provide you with tailored recommendation
Once we have conducted our research and answered any outstanding questions we may have, we will prepare a written Statement of Advice. This comprehensive legal document will outline our recommendations in detail, the implications for you and more.
This document will cover a review of your existing situation, our proposed recommendations and where applicable projections of your future situation. This document will include a full detail of all costs incurred as well as our own fees and charges.
We then implement recommendations for you.
We don’t just point you in the right direction, we partner with you the whole way through.
The execution of the advice, precisely in line with our recommendations, is a critical role and one that is important that you do not undertake on your own. We will step you through the paperwork required, lodge forms and where appropriate, respond to queries on your behalf. We will make every effort to ensure the implementation process is as simple for you as can be.
Beyond simply ensuring this is done correctly, we are able to provide the benefits and circumvent the problems that can come up that you only get to know with experience. Where applicable, our professional relationships with product providers also help to streamline the process and escalate issues when something inevitably comes up which is out of the ordinary.
Monitor
Putting a plan in place is a very big and very important first step. Keeping to the plan, is often more than just a matter of being diligent.
Sometimes our travels through life include speed bumps and we need to re-evaluate, occasionally governments make changes which move the goal posts and sometimes new options become available which help us get there sooner.
We provide an encore review service. This means you will always have someone in your corner watching out for you. When things change, our ongoing service will help you to adjust your plan where required and adapt to make the most of the changes.
Support
When you hit the speedbumps, we are there to provide a helping hand through the claims process with your personalised Claims Care Service.
As a Monash Group Financial Planners client you receive a Claims Care Service Card to be personalised with your details.
This provides you with three levels of benefits.
Reposition
After a claim we help you:
- Identify entitlements
- Reissue insurance cover
- And provide holistic advice / referral
Our desire is to make positioning yourself in the best financial situation for you, as pain free as possible. Why not contact us today to start the ball rolling?
