Claim time is when your insurance policy really proves itself. After all, it’s when the financial back-up plan you put in place ‘just in case’ has to kick in to provide financial security to you and your family.
If you do have to make a claim, your circumstances at the time are not likely to be great, so Monash Group has Claims Care Service in place to provide a helping hand during your time of need.
At claim time you or your nominated person will be asked to complete a claim form. This will include details about the condition including diagnosis and doctor’s appointments and you will be asked to supply copies of medical certificates, reports or tests as well as your original policy documents.
If you are claiming on someone else’s behalf on a Life Insurance policy you will need to supply a copy of the death certificate.